New client onboarding

Set up your account

One quick step before your first pickup: your clinic details, plus the Business Associate Agreement and Courier Services Agreement. Sign once online — then scheduling takes seconds.

Why we do this first. HIPAA requires a signed Business Associate Agreement before we can touch a case, and every route needs a signed service agreement on file. Both are stored privately for six years.

1. Your office or lab

Office / lab name *

Type

Primary contact *

Phone

Email address *

We use this for case updates and invoices. It also identifies your account when scheduling.

Pickup address *

City

State

ZIP

Default lab / delivery address

The default delivery can be changed per pickup. First 10 miles included; $1.50/mile after that.

2. Business Associate Agreement (BAA)

Required under HIPAA before we handle any case. Read the full BAA →

I have read and agree to the Business Associate Agreement on behalf of this practice.

Type your full name *

Sign below with your mouse, finger, or stylus.

3. Courier Services Agreement

Scope, pricing, cancellation, and chain-of-custody terms. Read the full agreement →

I have read and agree to the Courier Services Agreement on behalf of this practice.

Type your full name *

Sign below with your mouse, finger, or stylus.

Already set up? Go straight to scheduling.